Shipping & Delivery Information
At CoverUp, every product is made to order and carefully prepared for safe transit.
Because our luxury baseboard radiator covers are custom-crafted, shipping timelines and methods vary depending on project scope, size, and destination. We proudly ship throughout the United States.
Production Timeline
All orders are manufactured after final approval of measurements, specifications, and finishes.
Estimated production timelines will be provided during your project confirmation. Production time may vary depending on customization level and order volume.
Shipping timelines begin once production is complete.
Shipping Methods
Depending on the size and scope of your order, products may ship via:
Standard ground parcel service
Freight carrier
Specialized delivery service for larger custom orders
The selected shipping method will be determined based on product dimensions, weight, and destination.
Service Area
We currently ship to residential and commercial addresses within the United States.
For special delivery requests, please contact us prior to placing your order.
Delivery Timeframes
Delivery times vary depending on your location and selected shipping method.
Once your order ships, tracking information will be provided when available.
Please note that transit times are estimates and may be impacted by carrier delays or unforeseen circumstances.
Installation Coordination
If installation services are included in your project, shipping and delivery timelines will be coordinated accordingly.
Additional Shipping & Delivery Information
Freight Deliveries*
Large or custom orders shipped via freight carrier may require:
Curbside delivery
Scheduled delivery appointment
Someone present to receive the shipment
Freight carriers typically do not provide installation or in-home placement services.
* If Applicable.
Inspecting Your Delivery
We recommend inspecting your shipment promptly upon delivery.
If you notice visible damage to packaging:
Document the condition with photos
Note the damage with the carrier (if applicable)
Contact us within 48 hours of delivery
Timely reporting helps us resolve shipping issues efficiently.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us as soon as possible with:
Your name
Order reference information
Photos (if applicable)
Description of the issue
We will work directly with the carrier to resolve the matter.
Have Questions?
Each CoverUp product is packaged with care to ensure it arrives ready to elevate your space.
If you have questions about shipping or delivery, our team is happy to assist.